When installing ClearSCADA, it is possible that the installer may fail for some reason. There are a number of ways to find out more information about the installation and the failure.
There are a few simple things to check:
For an explanation of the error code, check the following page -
If this does not provide any helpful information, msiexec.exe (Windows Installer Service), used to install ClearSCADA, can be run in a logging mode to log the installation process.
An example of the command line string used to call this application is:
where C:\ClearSCADA\ is the location of the file ClearSCADA.msi
The /i parameter specifies the name of the package to install.
The /l* option specifies that all logging options should be enabled (except verbose output and extra debugging options)
Further command line switches can be found by simply running msiexec.exe from a command prompt, however suggested settings for ClearSCADA are as shown above.
Full details of the use of msiexec.exe can be found at -
Once you have run the installer, send the logfile.txt file to your local support representative for investigation.